We want you to love your purchase. If you are not fully satisfied, our refund policy ensures a smooth return experience.

1. Eligibility

• Returns are accepted within 14 days of delivery.
• Items must be unused, unworn, and in original packaging with all tags attached.

2. Process

To initiate a return, contact our support team at support@jackyswear.com with your order number and reason for return. Once approved, you will receive return instructions.

3. Refunds

After we receive and inspect your returned item, a refund will be issued to your original payment method within 7–10 business days. Shipping costs are non-refundable.

4. Exchanges

If you wish to exchange an item for a different size or color, please specify in your return request. Exchanges are subject to stock availability.